LEAN Thinking
"Lean is the belief that Waste exists in all processes"
Our Aim is to eliminate Waste & only have steps that add Value to clients.
Why Lean matters now?
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1
Competitiveness
Leaner, efficient processes reduce cost of goods & Services
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2
Employee Engagement
Bottom up ownership of improvement activities, employees drive change
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3
Innovation
Less time on Wasteful activities, more time to solve issues for client and improve offering
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4
Customer Engagement
Happier customers, improved value proposition
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5
Brexit
Lean is key to government strategy to ensure agility in face of uncertainty.
Lean Principles
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1
Value
Understand & quantify customer value, focus on what is of VALUE to the customer
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2
The Value Stream
Map all VA, NVA and Waste steps before you implement or change anything
Separate non-value added from value added Map the actions required to produce (value stream) Eliminate activities that do not move the product closer to its final form -
3
Flow
Remove all barriers to flow e.g. delays & defects, Make the remaining value added activities flow smoothly
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4
Pull
Implement pull systems, Produce only what customers need
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5
Perfection
Continue to build better and better systems, Continuous Improvement